Introduction: Driving crash is one of major concerns in all countries. Mental workload reflects the level of attention resources required to meet both objective and subjective performance criteria, which may be affected by task demand, external support, and past experience. Mental workload has been commonly cited as a major cause of workplace and transportation accidents. The objective of this study was assessment of mental workload and its relation with fatigue among urban bus drivers in Tehran, Iran.
Methods: In this descriptive and analytical study, the NASA-TLX workload scale and the Samn-Perelli fatigue scale were completed by 194 professional bus drivers. Descriptive statistics as well as correlation and regression analysis were performed for data processing.
Results: The total mental workload had highest correlation with the physical demand(r=0.73, p<0.001), the mental demand (r=0.68, p<0.001) and the time pressure (r=0.58, p<0.001). The total fatigue perceived by bus driver had highest correlation with the frustration level (r=0.42, p<0.001), the time pressure (r=0.24, p<0.001) and the mental workload (r=0.21, p<0.001).
Conclusion: Mental workload, physical workload and time pressure are important determinants of the total mental workload and fatigue perceived by urban bus drivers. A comprehensive intervention program, include work turnover, trip and work-rest scheduling as well as smoking cessation, was recommended to improve mental workload and fatigue.
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