Background and Objective: Municipal urban and green space service personnel, as one of the main pillars in promoting urban environmental health and safety, face various occupational hazards and have a high degree of risk. Therefore, paying attention to organizational «soft factors», such as safety culture and safety climate, plays a decisive role in reducing risks and improving the safety quality of performance. Despite the importance of the issue, existing evidence regarding the connection between these components and employees' behavioral and occupational outcomes is limited. This research aims to investigate the relationship among safety culture, safety climate, safety performance, and job satisfaction among municipal urban and green space workers in Nowshahr. The goal is to offer a clearer understanding of how organizational parts affect safety improvements and increased job satisfaction.
Materials and Methods: This research employed a descriptive-analytical design. The statistical population consisted of municipal workers across various job categories. A sample of 195 employees was selected using convenience sampling. Data were collected using four validated and standardized questionnaires that measure safety culture, Nordic safety climate, safety performance, and job satisfaction. Data analysis was performed using Pearson’s correlation coefficients and logistic regression models.
Results: The results showed statistically significant and positive correlations between safety culture and safety performance (r=0.338), safety climate and safety performance (r=0.310), and job satisfaction and safety performance (r=0.183). Moreover, logistic regression revealed that lower levels of safety participation, weaker mutual safety learning, and job dissatisfaction were associated with a higher risk of occupational accidents. Additionally, cultural safety barriers, negative perceptions of managerial safety judgment, and distrust in the effectiveness of safety actions were identified as major risk factors.
Conclusion: Overall, the findings indicate that cultural, organizational, and motivational factors play a crucial role in shaping safety behavior and reducing accident rates. It is recommended that municipal managers adopt participatory, education-focused, and trust-building strategies to enhance safety culture and climate while simultaneously improving job satisfaction among urban service workers.