Volume 3, Issue 4 (Winter 2017)                   johe 2017, 3(4): 31-37 | Back to browse issues page


XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Bakhshi E, Kalantari R. Investigation of quality of work life and its relationship with job performance in health care workers. johe. 2017; 3 (4) :31-37
URL: http://johe.umsha.ac.ir/article-1-201-en.html
, ehsanbakhshi63@gmail.com
Abstract:   (3076 Views)

Introduction: Healthcare centers are one of main organizations which play important role in maintaining people s health by providing healthcare services. Therefore, paying attention to quality of work life (QWL) & job performance in healthcare workers is very important. The aim of this study was assessment of quality of work life and job performance in health care workers and their relationship with demographic & contextual factors.

Method: This cross sectional study conducted on 136 healthcare workers of healthcare centers in Islam Abad West city. Data collection tools were 3 questionnaires: demographics, Quality of work life and job performance questionnaire. In order to data analysis, descriptive statistics, independent sample t-test, one way ANOVA and Pearson correlation coefficient were used.

Result: The Mean (Standard Deviation) of age of healthcare workers was 36.42 (8) years. Most of practitioners in this study were female and married. The Mean (Standard Deviation) score of QWL and job performance were 76.91 (13.25) & 52.5 (9), respectively. There was a significant relationship between QWL and job performance scores (p-value<0.001). Furthermore, the relationship between QWL with educational level and between job performance with sex and educational level were significant (p-value<0.05).

Conclusion: Quality of work life was in a lower than average level and job performance was higher than average. Solutions such as increase of salary, encourage employees to continuing their educations, provide retraining course that are related to job can be useful to improve current situation.

Full-Text [PDF 173 kb]   (3257 Downloads)    
Type of Study: Research Article | Subject: General

References
1. Arab M, Kheiri S, Mohammadi G. [Job burnout and some of its risk factors on the health workers (Behvarz) in Koohrang County, IR Iran, in 2010]. Journal of Shahrekord University of Medical Sciences. 2012;14(3):62-71.[Persian]
2. Farsi Z, Nayeri ND, Sajadi A. [General health status and burnout of the hematopoietic stem cell transplantation nurses in Tehran]. International Journal of Community Based Nursing and Midwifery. 2013;1(1):52-61. [Persian]
3. Knox S, Irving JA. [An interactive quality of work life model applied to organizational transition]. Journal of Nursing Administration. 1997;27(1):39-47. [DOI:10.1097/00005110-199701000-00009] [PMID]
4. Lewis D, Brazil K, Krueger P, Lohfeld L, Tjam E. Extrinsic and intrinsic determinants of quality of work life. Leadership in Health Services. 2001;14(2):9-15. [DOI:10.1108/13660750110391539]
5. Srivastava S, Kanpur R. A study on quality of work life: key elements & It's Implications. IOSR-JBM. 2014;16:54-9. [DOI:10.9790/487X-16315459]
6. Argentero P, Miglioretti M, Angilletta C. Quality of work life in a cohort of Italian health workers. Giornale italiano di medicina del lavoro ed ergonomia. 2007;29(1 Suppl A):A50-4. [PMID]
7. Kanten S, Sadullah O. An Empirical Research on Relationship Quality of Work Life and Work Engagement. Procedia - Social and Behavioral Sciences. 2012;62:360-6. [DOI:10.1016/j.sbspro.2012.09.057]
8. Shabaninejad H, Arab M, Rashidian A, Zeraati H, Bahrami S. [Quality of working life of Family Physicians in Mazandaran]. Hakim Research Journal. 2012;15(2):178-84. [Persian]
9. Ghaleei A, Mohajeran B, Taajobi M, Imani B. [Relationship between quality of work life and occupational stress in staff of Bu-ali Sina university of Hamadan, 2013]. Pajouhan Scientific Journal. 2015;13(4):60-6. [Persian]
10. Chandra A, Frank ZD. Utilization of performance appraisal systems in health care organizations and improvement strategies for supervisors. The health care manager. 2004;23(1):25-30. [DOI:10.1097/00126450-200401000-00006] [PMID]
11. Swansburg RC, Swansburg RJ. Introduction to management and leadership for nurse managers: Jones & Bartlett Learning; 2002.
12. Newman DA, Kinney T, Farr JL. Job performance ratings. Comprehensive handbook of psychological assessment. 2004;4:373-89.
13. Motowidlo SJ. Job performance. Handbook of psychology. 2003. [DOI:10.1002/0471264385.wei1203]
14. Byars L, Rue L. Human resource management (6") Irwin McGraw-Hill. New York. 2000.
15. Campbell JP. An overview of the army selection and classification project (Project A). Personnel Psychology. 1990;43(4):239-9. [DOI:10.1111/j.1744-6570.1990.tb01556.x]
16. Robbins SP. Organizational Behavior 9th ed. NJ: Prentice Hall. 2001.
17. Borman WC, Motowidlo S. Expanding the criterion domain to include elements of contextual performance. Personnel Selection in Organizations; San Francisco: Jossey-Bass. 1993:71.
18. Borman WC, Motowidlo SJ. Task performance and contextual performance: The meaning for personnel selection research. Human performance. 1997;10(2):99-109. [DOI:10.1207/s15327043hup1002_3]
19. Yeh H, Hong D. The mediating effect of organizational commitment on leadership type and job performance. The Journal of Human Resource and Adult Learning. 2012;8(2):50.
20. Evangelia BABD. Towards a model of work engagement Career Development International.2008
21. Dehghan Nayeri N, Salehi T, Asadinoghaby A. [Quality of work life and productivity of clinical nurses and their relationship with each other]. Nurse Res. 2009;8(9):27-37. [Persian]
22. Ardetani SA, Momeni M, Marjani AB. [Investigation of factors affecting the performance of the staff(Case study: National Bank branches West of Tehran)]. International Conference on Management, challenges and solutions. available at: http://www.civilica.com; 2012.[cited on 4 Feb 2017]. [Persian]
23. Choobineh A, Daneshmandi H, Parand M, Ghobadi R, Haghayegh A, Zare F. [The Survey of Quality of Work Life and Determination of Its Related Factors in Shiraz University of Medical Sciences Staff]. Journal of Ergonomics. 2013;1(2):56-62. [Persian]
24. Carllus R, Considine G. The quality of work life to Australian Employees. Available form: http://www. Acirrt com. 2001 .[cited on 8 Feb 2017]
25. Dargahi HAG, MA Goodarzi, M. [Quality of Work Life in Nursing Employees of Tehran University of Medical Sciences Hospitals]. Hayat. 2007;13(2):13-21. [Persian]
26. Lees M, Kearns S. Improving work life quality: A diagnostic approach model. Health care quarterly online case study Longwood publishing. 2005
27. Sundberg R, Palmqvist M, Tunsäter A, Torén K. Health-related quality of life in young adults with asthma. Respiratory medicine. 2009;103(10):1580-5. [DOI:10.1016/j.rmed.2009.04.023] [PMID]
28. Kintner EK. Development and preliminary evaluation of the participation in life activities scale for children and adolescents with asthma: an instrument development study. Health and quality of life outcomes. 2008;6(1):37. https://doi.org/10.1186/1477-7525-6-43 [DOI:10.1186/1477-7525-6-37]
29. Sheykhbardsiri H, Amini zadeh M, Vali l, Ali esmaeli M, Amini zadeh G, Amini zadeh A. [The relationship between the quality of worklife and organizational commitment among personnel of emergency medical services].journal of management and medical information school. 2013;1(1):38-46. [Persian]
30. Koushki MS, Arab M. [Quality of working life and its relation with productivity of nurses' performance in Shahid Beheshti University of Medical Sciences Hospitals]. Journal of School of Public Health and Institute of Public Health Research. 2013;10(4):81-90. [Persian]
31. Sakkaki M, Hajimiri K, Farsi F. [Quality of Work Life among Midwives Working in Zanjan University of Medical Sciences Hospitals]. Preventive Care In Nursing & Midwifery Journal. 2013;2(2):41-8. [Persian]
32. Jafari M, Maleki M, Eyvazi M, Khodayari R, Ahadi B. [The study of relationship between job burnout and performance in East Azerbaijan's health house workers]. J Health Syst Res. 2013;9(11):1375-84. [Persian]
33. Uppal N. Moderation effects of perceived organisational support on curvilinear relationship between neuroticism and job performance. Personality and Individual Differences. 2017;105:47-53. [DOI:10.1016/j.paid.2016.09.030]
34. Sahin F, Koksal O, Ucak H. Measuring the Relationship between Managerial Resourcefulness and Job Performance. Procedia Economics and Finance. 2015;23:878-84. [DOI:10.1016/S2212-5671(15)00335-4]
35. Yazdani A, Ghasemi F, Qal'eno'i M. [The relationship between quality of work life and job performance of employees Shiraz Petrochemical Operations First National Congress of Psychology and education]. http://www.civilica.com/Paper-ASMJ01-ASMJ01_0146.html 2013. [Persian]
36. Shahbazi B, Sanaeipur H. Vaezi M. [A Survey of Relationship Between the Quality of Work Life and performance of Department Chairpersons of Esfahan University & Esfahan Medical Science University]. journal of public administation. 2009;1(3):69-84. [Persian]
37. Abadi ANM, Nouri A, Askari A, Sadegh R. [Mediating Role of Individual-Organization and Individual-Job Proportion in Correlation with Public Service Motivation and Job Performance among Nurses of Governmental Hospitals in Isfahan, Iran]. Director General. 2012;9(5) [Persian]
38. Zeigler-Hill V, Besser A, Vrabel J, Noser AE. Would you like fries with that? The roles of servers' personality traits and job performance in the tipping behavior of customers. Journal of Research in Personality. 2015;57:110-8 [DOI:10.1016/j.jrp.2015.05.001]

Add your comments about this article : Your username or Email:
CAPTCHA code

Send email to the article author


© 2018 All Rights Reserved | Journal of Occupational Hygiene Engineering

Designed & Developed by : Yektaweb